What are Child Care Resources & Referral Services?

June 12, 2018
Family Support

By Aldington Murray - Child Care Resource and Referral Manager 211-Broward

Child Care Resources and Referral (CCR&R) services are funded by the United States Federal Government as entryway to all School Readiness services within each of their respective service areas in Florida.  They provide three kinds of services to parents as follows:

1.    Consumer education regarding the availability and the accessibility of affordable childcare provider services.  This entails the different types of childcare providers, their advantages and disadvantages, how to determine their quality, what to consider while in the process of searching for a childcare provider, and the benefits of consulting the local childcare licensing and enforcement department in order to make informed decisions.  Should parents need help in finding a childcare provider, CCR&R services are geared to provide assistance.  The provider listings are generated from a State mandated computer system, with unbiased search results that correspond to the expressed needs of each family.  These referrals are not recommendations.  CCR&R services are available to all families in Florida, regardless of income levels.

2.    CCR&R services also provide screenings for government subsidized assistance for childcare provider services for low income families.  The screening process takes into consideration a family’s size, the combined gross annual income of all the family members (earned and unearned income), and the reason for needing care.  Both parents must be employed or attending school a minimum of 20 hours per week.  The family income must fall within the 150% Federal Poverty Level –part of the Federal and State guidelines for School Readiness eligibility.  Eligible families are referred to a State website to complete an on-line application and be placed on a waiting list until funds become available.  If, during the screening process, families are found to be eligible for other financially assisted School Readiness programs, they are informed and referred to such programs.  Children often benefit from programs like Head Start and Early Head Start, for example, as well as the Voluntary Pre-Kindergarten Program (VPK) for 4 year olds.  If families are deemed at-risk, they may benefit from financial assistance through TANF and Protective Services Child Care Referrals.

3.    Traditionally, CCR&R services address such matters related directly to child care provider listings or to those related directly to payments for School Readiness services, as well as areas that provide support – albeit indirectly – for the general welfare and development of children.  Therefore, families are referred to appropriate social services and community organizations that could render to them the much needed assistance upon disclosing information about themselves through the telephone, e-mail or text exchanges during the screening process. CCR&R services also help families in dire financial need connect to safety net programs they may be eligible for, such as the Department of Children and Families’ SNAP (Food Stamps) or programs like Meals on Wheels, as well as utilizing tax breaks such as the Earned Income Tax Credits (EITC).  By providing information and resources, CCR&R provides valuable information for families beyond providing young children access to a solid education and enabling them to become responsible, productive adults.

CCR&R services in Broward County are accessed via telephone and/or e-mail.  Clients should dial 211 to be routed to the CCR&R Department.  By law and the rules of the Federal Office of Early Learning, the service is free and confidential. No information is ever shared with Homeland Security or the Broward Sheriff’s Office.  The service is solely concerned with childcare support for families.  If English is not the caller’s first language, clients can take advantage of broad translation services provided by 211-Broward.

Aldington Murray, Child Care Resource and Referral Manager 211-Broward, is responsible for training staff (who must all be certified by the State), for quality assurance, and for assisting with the preparation of data for reporting to our local funder, the Early Learning Coalition of Broward County.

Share this post

Learn More About CSC Broward

Accessibility Statement

Our organization provides leadership, advocacy and resources to enhance the lives of the children of Broward County and empower them to become responsible, productive adults.

Stay Connected

Find A Program That Fits Your Needs

2-1-1 Broward General Hotline | 2-1-1 Broward
2-1-1 or 954-537-0211

2-1-1 Broward, an information & referral line, provides a 24-hour, comprehensive help line and support service for individuals seeking crisis intervention assistance and/or information and referrals to health and human services in Broward County. An impressive database of information is used to provide community callers with current, relevant information regarding a wide variety of services within the community. All calls are toll-free, confidential and anonymous from anywhere in Broward County.

2-1-1 Broward Special Needs and Behavioral Health | 2-1-1 Broward
2-1-1 or 954-537-0211

The 2-1-1 Hotline is Broward’s single source for information and referrals for children with behavioral health needs and disabilities. The hotline’s specialized staff focuses on helping parents, caregivers, agencies, and medical practitioners who serve the needs of children, find programming, support and hope. A case management component is also available for families in need of assistance accessing and navigating the special needs and behavioral health system of care.

Capacity Building Mini Grants | Children's Services Council of Broward County

Infrastructure building support is provided to local child and family serving nonprofit organizations through our annual Capacity Buildings Mini Grants. Through a competitive grant process, local organizations are awarded funding for capacity building projects, professional business coaching and or fundraising support each year.
Primary POC: Adamma DuCille | aducille@cscbroward.org

Community Builders| Children's Services Council of Broward County

Improving Lives Through Collective Impact through the Broward County Children’s Strategic Plan

Cribs for Kids | Broward Healthy Start Coalition, Inc.
954-567- 9753

In 2003, the American Academy of Pediatrics (AAP) published a report that estimated that the risk of infant suffocation increases 20-fold when infants and adults sleep in the same bed. In 2005, the AAP restated that co-sleeping is a growing concern and recommended that infants not share a bed during sleep.

CSC Sponsored Trainings | Children's Services Council of Broward County

The CSC offers quality and affordable training workshops for professionals serving children and families in Broward County. Each session is led by instructors that are highly qualified and experienced in their field to provide an optimal learning environment. CEU’s are also offered for many of the completed courses. For a training calendar and to register, please visit our website at training.cscbroward.org.

Primary POC: Adamma DuCille | aducille@cscbroward.org

Drowning Prevention | Florida Department of Health in Broward County

Drowning Prevention is a collaborative community effort driven by the Drowning Prevention Task Force. In 2009, the Children’s Services Council allocated funding to support a full-time coordinator housed at the Broward County Health Department who provides insight and accountability for the implementation of the Drowning Prevention Action Plan.
Task Force members create a culture throughout Broward County that infuses drowning prevention methodologies, practices, and messages throughout the community, directly impacting families with young children by:

The Faces of CSC

The impact Future Prep had on Sarah fomented her desire to give back to her community. Today, she is a Counselor for Memorial’s CSC-funded Youth Force program, helping other young people gain confidence and determine their own path for the future.
This program has touched me and made a difference in my life.
Thanks to the Children’s Services Council and the YMCA of Broward County, students have an opportunity to give a voice to issues that are important to them.